starbird chicken Questions & Answers
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Starbird chicken is a premium fast-casual restaurant concept dedicated to serving bold, flavorful chicken made from antibiotic-free, responsibly raised birds. Our starbird chicken menu celebrates the art of great chicken — crafted with house-made sauces, fresh ingredients, and a passion for quality that sets us apart from the crowd. We serve customers across the United States with a focus on San Jose, CA.
Ordering is easy! You can place your order in several ways:
- Click Order Now on our website to submit an online order
- Browse our full menu, add items to your cart, and checkout
- Call us directly at +1 408-451-9052
- Visit us in person at 1088 E Brokaw Rd #10, San Jose, CA 95131
Yes! We offer delivery services to customers in the San Jose area and surrounding locations. Delivery is available through our website ordering system, and we also partner with major third-party delivery platforms. Delivery times and availability may vary by location. Contact us at +1 408-451-9052 for specific delivery zone information.
Our starbird chicken menu features a wide selection including:
- Crispy fried chicken sandwiches with house-made sauces
- Chicken tenders and strips
- Signature chicken wings in various flavors
- Chicken bowls with fresh grains and vegetables
- Seasonal specials and limited offerings
- Sides: fries, coleslaw, mac & cheese, and more
Visit our full menu page to explore all options and prices.
Absolutely. Our commitment to quality means we source only antibiotic-free, responsibly raised chicken. We partner with trusted suppliers who meet our strict standards for animal welfare and food safety. Every starbird chicken item is made with care — from farm to fork — because we believe great food starts with great ingredients.
We offer several menu items that can accommodate dietary restrictions. We have gluten-free-friendly options (please note our kitchen is not a dedicated gluten-free facility), and several vegetarian-friendly sides and salads. Please inform our team of any allergies or dietary requirements when ordering, and we'll do our best to accommodate you. For detailed allergen information, contact us directly.
Nutritional information for our starbird chicken items is available on our menu page and in-store. If you need specific nutritional details not listed on our website, please reach out to our team via email at [email protected] or call us at +1 408-451-9052 and we'll provide full ingredient and calorie details.
We accept a wide variety of payment methods to make ordering as convenient as possible:
- All major credit and debit cards (Visa, Mastercard, Amex, Discover)
- Apple Pay and Google Pay
- Cash (in-store only)
- Online payments through our secure website checkout
We start preparing your order quickly to ensure freshness! If you need to cancel or modify your order, please contact us as soon as possible at +1 408-451-9052 or via our contact page. We'll do our best to accommodate changes if your order has not yet begun preparation. Please see our Refund Policy for full details.
Customer satisfaction is our priority. If there is an issue with your order — such as incorrect items, missing items, or quality concerns — please contact us within 24 hours of receiving your order and we will work to make it right. Refunds are handled on a case-by-case basis. For full details, please read our Refund Policy.
Yes! Starbird chicken is a great choice for corporate events, parties, and group gatherings. We offer catering packages for groups of all sizes. Our starbirds team will work with you to build a custom menu that fits your event and budget. To discuss catering options and availability, please contact us or email us at [email protected] at least 48 hours in advance.
Our current operating hours are:
- Monday – Friday: 9:00 AM – 6:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
Hours may vary on public holidays. Follow us on social media or contact us for holiday hour updates.
Our main location is at 1088 E Brokaw Rd #10, San Jose, CA 95131, USA. We are conveniently located in San Jose with easy parking nearby. You can also reach us by phone at +1 408-451-9052 or via email at [email protected].
Absolutely! We love helping you get exactly what you want. Most of our starbird chicken items can be customized with your choice of sauce and spice level — from mild to extra hot. When placing your order online or in-store, simply indicate your preferences in the special instructions section or let our team know. We carry a range of signature house-made sauces to suit every palate.
We're always working on exciting ways to reward our loyal starbird chicken fans! We currently offer special promotions and offers through our email newsletter and social media channels. Follow us on Instagram and Facebook to stay up to date with the latest deals, and contact us to learn about current offers.
Ordering
How to place, modify, and manage your starbird chicken orders
You can place your starbird chicken order online by clicking Order Now, browsing our menu and adding to cart, calling +1 408-451-9052, or visiting us in person at 1088 E Brokaw Rd #10, San Jose, CA 95131.
Contact us immediately at +1 408-451-9052 or via our contact page. We start preparation quickly for freshness, but will do our best to accommodate changes if preparation hasn't begun. See our Refund Policy for full details.
Yes! We offer catering packages for groups of all sizes. Contact our starbirds team at least 48 hours in advance at [email protected] to plan a custom catering menu for your event.
Dietary & Allergens
Information on dietary options, allergens, and food sourcing at Starbird chicken
Absolutely. We source only antibiotic-free, responsibly raised chicken from trusted suppliers who meet our strict animal welfare and food safety standards.
We offer gluten-free-friendly and vegetarian-friendly options (sides and salads). Note: our kitchen is not a dedicated allergen-free facility. Please inform us of any allergies when ordering. For full allergen details, contact us.
Delivery
Delivery areas, timelines, and pickup options for Starbird chicken
Yes! We deliver in the San Jose area and surrounding locations via our website and major third-party delivery platforms. Contact us at +1 408-451-9052 for specific zone details.
Our location for in-store pickup is 1088 E Brokaw Rd #10, San Jose, CA 95131, USA. We're open Mon–Fri 9am–6pm and Sat 10am–4pm.
Payment & Refunds
Accepted payment methods and our refund policy at Starbird chicken
We accept Visa, Mastercard, Amex, Discover, Apple Pay, Google Pay, and cash (in-store only). All online payments are processed through our secure checkout system.
If there's an issue with your order, contact us within 24 hours and we'll make it right. Refunds are handled case-by-case. For full details, read our Refund Policy.
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