Terms of Service

Effective Date: May 20, 2026  |  Last Updated: May 20, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "you," or "your") and Starbird Chicken ("Company," "we," "us," or "our"), the operator of the website eat-starbirdchicken.click. By accessing, browsing, or otherwise using this Website, placing an order, creating an account, subscribing to any service, or clicking "I Agree" on any form, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, including any policies incorporated herein by reference, including our Privacy Policy.

You represent and warrant that you are at least eighteen (18) years of age, possess the legal authority to enter into this agreement, and are using this Website in compliance with all applicable local, state, and federal laws of the United States. If you are using this Website on behalf of an organization, business, or other legal entity, you represent that you have the authority to bind such entity to these Terms.

These Terms apply to all visitors, customers, registered users, and any other persons who access or use the Website, regardless of the purpose of their visit. Your continued use of the Website following any changes to these Terms constitutes your acceptance of such changes. We reserve the right to deny access to anyone who violates these Terms.

2. Description of Services

Starbird Chicken operates a food service business that offers customers the ability to browse our menu, place online orders for pickup and/or delivery, access nutritional and allergen information, participate in loyalty programs, and engage with promotional content. Our services include but are not limited to:

• Online Ordering: Customers may place orders for food and beverages through the Website for in-store pickup or delivery through applicable delivery platforms or direct delivery services.
• Menu Information: We provide detailed information about our food offerings, ingredients, nutritional content, allergens, and pricing.
• Account Registration: Users may create a personal account to manage orders, save preferences, store payment information, and participate in loyalty reward programs.
• Promotional Offers: We may offer discounts, coupons, gift cards, promotional codes, and limited-time offers to eligible customers.
• Customer Support: We provide customer service assistance through email and other communication channels.
• Catering Services: We may offer catering options for large group orders, events, and corporate clients, subject to additional terms and conditions.
• Gift Cards: We may offer digital or physical gift cards redeemable for products and services.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without prior notice, and without liability to you or any third party. We do not guarantee the continuous availability of the Website or any service offered therein. Availability of specific menu items, pricing, and offers may vary by location and are subject to change.

3. User Accounts and Registration

Certain features of the Website may require you to register for an account. When creating an account, you agree to:

• Provide accurate, current, and complete information during registration;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Maintain the security and confidentiality of your login credentials, including your password;
• Notify us immediately at [email protected] if you suspect unauthorized access to your account;
• Accept responsibility for all activities that occur under your account.

We reserve the right to suspend, terminate, or refuse the creation of any account at our sole discretion, including if we believe that your account information is false or misleading, or that you have violated these Terms. You may not create more than one personal account without our prior written consent. You may not transfer your account to another party without prior written approval from us.

4. User Obligations and Prohibited Activities

As a condition of your use of this Website, you agree to comply with all applicable laws and regulations and to use the Website only for lawful purposes. You agree that you will NOT:

• Use the Website for any unlawful purpose, or in violation of any federal, state, local, or international law or regulation;
• Engage in fraudulent activity, including placing false orders, using stolen payment information, or misrepresenting your identity;
• Attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website;
• Use any automated device, software, process, or means to access, retrieve, scrape, or index the Website or its content;
• Transmit any unsolicited commercial communications (spam) to other users or to our systems;
• Post, upload, or distribute any content that is defamatory, obscene, abusive, offensive, or otherwise objectionable;
• Interfere with or disrupt the operation of the Website or servers or networks connected to it;
• Introduce viruses, malware, ransomware, or other harmful code into the Website or connected systems;
• Collect personal information about other users without their consent;
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity;
• Use any portion of the Website to promote competing businesses without our express written consent;
• Abuse promotional codes, loyalty points, or discount systems;
• Resell or attempt to resell food items or services obtained through the Website for commercial gain without our written authorization;
• Engage in any activity that could damage, disable, overburden, or impair the Website's functionality.

Violation of any of the above may result in immediate termination of your account and access to the Website, as well as potential legal action. We reserve the right to cooperate with law enforcement authorities in connection with any investigation of illegal activities conducted through the Website.

5. Ordering, Pricing, and Payment Terms

5.1 Order Placement

By placing an order through the Website, you are making an offer to purchase food and/or beverages at the prices listed. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time, including but not limited to orders placed using an invalid or declined payment method, orders that appear to be fraudulent, or orders placed in violation of these Terms.

5.2 Pricing

All prices displayed on the Website are in U.S. Dollars (USD) and are subject to applicable sales taxes, delivery fees, and service charges. We reserve the right to change prices at any time without prior notice. In the event of a pricing error, we reserve the right to cancel orders placed at incorrect prices and notify affected customers promptly.

5.3 Payment

We accept various forms of payment, including major credit cards, debit cards, and other payment methods as made available on the Website. By submitting your payment information, you represent and warrant that you are authorized to use the payment method provided and that the information is accurate. We use third-party payment processors and do not store complete credit card information on our servers. Your use of third-party payment processors is subject to their respective terms and privacy policies.

5.4 Taxes

You are responsible for all applicable federal, state, and local taxes associated with your purchases. Taxes will be calculated and displayed at checkout based on your location and applicable tax laws.

5.5 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been prepared. If you experience an issue with your order, please contact us immediately at [email protected]. We will review each situation on a case-by-case basis and may offer store credit, a replacement item, or a refund at our sole discretion. Orders may not be canceled once they have been confirmed and food preparation has begun.

6. Intellectual Property Rights

All content on this Website, including but not limited to text, graphics, logos, icons, photographs, images, audio clips, video content, digital downloads, data compilations, software, and all other material ("Content"), is the exclusive property of Starbird Chicken or its content suppliers and is protected by applicable United States and international intellectual property laws, including but not limited to the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and related regulations.

The Starbird Chicken name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of Starbird Chicken. Nothing on this Website shall be construed as granting any license or right to use any trademark displayed on the Website without the prior written permission of Starbird Chicken.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use this Website and its Content solely for personal, non-commercial purposes related to placing orders and using our services. This license does not permit:

• Copying, reproducing, distributing, transmitting, broadcasting, displaying, selling, licensing, or otherwise exploiting any Content for any other purpose without written consent;
• Modifying or creating derivative works based on the Website or its Content;
• Reverse engineering, decompiling, or disassembling any software components of the Website;
• Removing any copyright, trademark, or other proprietary notices.

Any unauthorized use of the Content or trademarks may violate copyright laws, trademark laws, and other laws, and may result in civil and/or criminal penalties. All rights not expressly granted in these Terms are reserved by Starbird Chicken.

7. Third-Party Links and Services

The Website may contain links to third-party websites, services, or platforms, including but not limited to delivery services, social media platforms, and payment processors. These links are provided for your convenience only and do not constitute an endorsement by Starbird Chicken of the content, products, services, or practices of such third parties. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Starbird Chicken is not responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party websites. We encourage you to read the terms and privacy policies of any third-party services you use in connection with our Website.

8. Disclaimers and As-Is Basis

Nutritional information, allergen data, and ingredient details provided on the Website are for general informational purposes only. While we strive to keep such information accurate and up to date, we do not guarantee its completeness or accuracy. Menu items may be prepared in facilities that also process common allergens including nuts, dairy, gluten, soy, shellfish, and eggs. Customers with food allergies or dietary restrictions should contact us directly before placing an order. We are not responsible for adverse reactions arising from consuming our food products when appropriate allergen disclosures have been made.

9. Limitation of Liability

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law. In no event shall our total aggregate liability to you for all claims arising out of or relating to these Terms or the Website exceed the greater of: (a) one hundred U.S. dollars ($100.00); or (b) the total amount paid by you to Starbird Chicken in the thirty (30) days immediately preceding the event giving rise to the claim.

Some states, including California, do not allow certain limitations on implied warranties or exclusions of certain damages, so some of the above limitations may not apply to you. Nothing in these Terms shall limit or exclude our liability for fraud, fraudulent misrepresentation, personal injury caused by our negligence, or any other liability that cannot be excluded or limited under applicable law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Starbird Chicken, its affiliates, subsidiaries, officers, directors, employees, agents, contractors, licensors, service providers, and successors (collectively, "Indemnified Parties") from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney's fees, court costs, and settlement amounts) arising from or related to:

• Your access to or use of the Website or services;
• Your violation of any provision of these Terms;
• Your violation of any third-party right, including any intellectual property right, privacy right, or proprietary right;
• Your violation of any applicable federal, state, or local law or regulation;
• Any content you submit, post, or transmit through the Website;
• Your fraudulent, negligent, or willful misconduct;
• Any claim that your use of the Website caused damage to a third party.

We reserve the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it. This indemnification obligation will survive the termination of these Terms and your use of the Website.

11. Privacy and Data Protection

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, disclose, and protect your personal information. By using the Website, you consent to the data practices described in our Privacy Policy.

To the extent you are a California resident, your rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) are described in our Privacy Policy. These rights may include the right to know what personal information we collect, the right to delete your information, the right to opt out of the sale or sharing of your personal information, and the right to non-discrimination for exercising your privacy rights.

We are also subject to the Federal Trade Commission Act (FTC Act, 15 U.S.C. § 45) with respect to unfair or deceptive trade practices, and we are committed to maintaining fair and transparent business practices in all our operations.

12. Governing Law and Jurisdiction

These Terms of Service and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Starbird Chicken is registered and operates, without regard to its conflict of law provisions. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

Subject to the arbitration clause set forth in Section 13, you agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States, in the state where Starbird Chicken maintains its principal place of business. You hereby consent and submit to the personal jurisdiction of such courts for the purpose of litigating any such action.

If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws and regulations to the extent they are applicable. We make no representation that the Website or its content is appropriate or available for use in locations outside the United States.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact us at [email protected] and provide a written description of the dispute, the relief sought, and your contact information. We will attempt in good faith to resolve any dispute informally within thirty (30) days of receiving your notice. This informal dispute resolution process is a prerequisite to initiating arbitration or litigation.

13.2 Binding Arbitration

If informal resolution is unsuccessful, you agree that any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Website, or the services offered by Starbird Chicken shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

13.3 Class Action Waiver

13.4 Exceptions to Arbitration

Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information. Small claims court actions that qualify under applicable rules may also be brought in small claims court.

13.5 Arbitration Fees

Arbitration fees shall be allocated in accordance with the AAA Consumer Arbitration Rules. In any arbitration that you initiate, we will pay all AAA filing, administration, and arbitrator fees for claims totaling less than ten thousand U.S. dollars ($10,000.00), unless the arbitrator determines the claims are frivolous.

14. Term and Termination

These Terms shall remain in full force and effect while you access or use the Website. We reserve the right, in our sole discretion and without notice or liability, to:

• Terminate or suspend your access to the Website and any account you may have;
• Remove or delete any content you have submitted to the Website;
• Take any other action we deem necessary or appropriate.

Grounds for termination may include, but are not limited to, violation of these Terms, fraudulent activity, conduct that we believe is harmful to other users or to us, or if we discontinue the Website. You may also terminate your account at any time by contacting us at [email protected].

Upon termination of your account for any reason, your right to access and use the Website will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: intellectual property provisions, warranty disclaimers, indemnification, limitation of liability, dispute resolution, and governing law.

15. Changes to Terms of Service

We reserve the right to revise, modify, or replace any part of these Terms at any time and at our sole discretion. Changes will be effective immediately upon posting to the Website. The "Last Updated" date at the top of this page will reflect the date of the most recent revision. We may, but are not obligated to, provide notice of material changes via email or through a prominent notice on the Website.

Your continued use of the Website after the posting of any changes constitutes your binding acceptance of such changes. It is your responsibility to review these Terms periodically. If any change to these Terms is not acceptable to you, your sole remedy is to stop using the Website and, if applicable, to close your account.

16. Electronic Communications

By using this Website or communicating with us via email, you consent to receive electronic communications from us. These electronic communications may include notices about your account, order confirmations, promotional materials (if you have opted in), and other information concerning or related to the Website and our services. You agree that all such electronic communications satisfy any legal requirement that such communications be in writing. You may opt out of receiving promotional emails by following the unsubscribe instructions contained in those emails, but you acknowledge that you may continue to receive transactional and account-related messages from us.

17. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be severed from these Terms. The invalidity, illegality, or unenforceability of any particular provision shall not affect the validity, legality, or enforceability of the remaining provisions of these Terms, which shall remain in full force and effect as if such invalid, illegal, or unenforceable provision had never been included.

No waiver by Starbird Chicken of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Starbird Chicken to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on the Website, shall constitute the entire agreement between you and Starbird Chicken concerning your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Website.

In the event of a conflict between these Terms and any other agreement you may have with us (such as a catering contract or promotional agreement), the more specific agreement shall control with respect to its subject matter.

19. Force Majeure

Starbird Chicken shall not be liable for any failure or delay in performance under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, labor disputes, actions of governmental authorities, war, terrorism, fire, flood, or interruptions in telecommunications or internet services. In the event of a force majeure event, we will use commercially reasonable efforts to resume performance as soon as practicable.

20. Consumer Protection Compliance

We are committed to compliance with all applicable consumer protection laws in the United States, including the Federal Trade Commission Act (15 U.S.C. § 45), which prohibits unfair or deceptive acts or practices in or affecting commerce. California residents may also have additional rights under the California Consumer Legal Remedies Act (CLRA) and the California Unfair Competition Law (UCL). We strive to ensure that all representations made on this Website regarding our food products and services are truthful, accurate, and not misleading.

21. Accessibility

Starbird Chicken is committed to making the Website accessible to all users, including individuals with disabilities, in accordance with applicable law, including the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq. If you experience any difficulty accessing any content on our Website, please contact us at [email protected] and we will make reasonable efforts to provide the information in an accessible format.

22. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, or if you need to contact us regarding your account, an order, or any legal matter, please reach out to us using the following contact information:

We will endeavor to respond to all inquiries within a reasonable time, typically within five (5) to seven (7) business days. For urgent matters related to food safety or order issues, please contact us immediately at the email address listed above.